Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our company offers a 1–hour solution guarantee with all our Linux shared packages packages, which means that each individual advice question you submit will be reacted to within 60 minutes max. Our support company members have been educated to immediately take care of any case and to supply you with detailed guidance on any situation that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Our help support service is offered by a crew of knowledgeable employees which are ready to react to your questions without delay. You can easily get hold of the technical support team by launching a help support ticket from your Control Panel or by submitting us an email message. On business days, you may also call us on the telephone or take advantage of the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need assistance while working on your site within the Control Panel, you could always just click the Help button and track down your issue in the set of articles that will pop up. We have as well turned most of the articles and reviews into video tutorials. The collection of training videos will show up if you click on the Videos key available in the top right angle.