Support and Help Channels

  • 1 hour ticket response time
  • A one hour Inquiry Reply Warranty

  • Each ticket you post to the tech help and support Dept will be attended to within less than 60 mins. The basic queries are going to be solved instantly. Yet, if the assistance inquiry you have submitted requires help from a qualified administrator, we’ll send the ticket to him and will let you know about the postponement.

  • Top quality support service
  • Expert Client Help Service

  • Our technical assist crew is going to be working for you round the clock to to respond to all help request tickets that you send to us. We offer technical support for all the software programs that are pre–configured on your server. These include our in–house designed Control Panel, the chosen Operating System plus the server management panel (with respect to the VPS type).

  • Intuitive help center
  • An Educational Help Section

  • A comprehensive and consistently updated knowledge base is integrated into our custom–built Control Panel. It provides quick tips about how to perform all of the necessary website managing duties. The Help section features comprehensive how to tutorials and step–by–step video lessons. You can access the Help section by clicking the Help or Video buttons in the right corner of each Control Panel section.