A 99.9% Server Uptime
The chief advantage of building your very own shared hosting platform is that you don’t need to worry about compatibility – you design a special set of software tools in such a way so as to be compatible with a defined set of hardware components. The outcome is something much more stable and reliable, since there are fewer possible chances of failure. We have set up our cloud hosting system using time–proven hardware elements together with a significantly tweaked version of Security–Enhanced Linux in order to create a completely riskless home for your web sites.
That’s why, with each of our Linux shared packages packages we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you would like to supply a premium–quality web hosting service, you can scarcely trust the default network configuration in a datacenter. We’ve built our own custom internal network in an attempt to ensure a mega–fast connection speed with the rest of the world.
And because of this, no matter which datacenters you select: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your hard–earned cash on the line, you cannot feel truly safe. This is why, with all our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you do not feel satisfied with our hosting service or if you would like to use a bit more powerful hosting solution, like a Linux VPS web hosting packages or even a Linux dedicated servers hosting packages – you’ll get a full refund, without any obscure costs or repayment charges.
24/7 Technical Support
We’ve punctiliously chosen each member of our 24x7 support team so that we can provide the best possible help desk service that you can get. Each one of our tech support engineers has lots of years of experience working with hosting accounts behind his back, so they know what they are doing. What’s more, they are available 24–7–365 – you will be able to call them at any time and they’ll respond back to you as quickly as possible.
Their average support ticket response time is just twenty minutes, whilst with other hosting providers you are forced to wait around for days. What’s more, we offer you a 1–hour response time guarantee. Regardless of what happens, your questions will be answered in less than sixty minutes.